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What are Cookies?

Cookies are short pieces of data that are sent to your computer when you visit a website. On later visits, this data is then returned to that website. Cookies allow us to recognize you automatically whenever you visit our site so that we can personalize your experience and provide you with better service. We also use cookies (and similar browser data, such as Flash cookies) for fraud prevention and other purposes. If your web browser is set to refuse cookies from our website, you will not be able to complete a purchase or take advantage of certain features of our website, such as storing items in your Shopping Cart or receiving personalized recommendations. As a result, we strongly encourage you to configure your web browser to accept cookies from our website.

Enabling Cookies

Internet Explorer 7.x

  1. Start Internet Explorer

  2. Under the Tools menu, click Internet Options

  3. Click the Privacy tab

  4. Click the Advanced button

  5. Put a check mark in the box for Override Automatic Cookie Handling, put another check mark in the Always accept session cookies box

  6. Click OK

  7. Click OK

  8. Restart Internet Explore

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Internet Explorer 6.x

  1. Select Internet Options from the Tools menu

  2. Click on the Privacy tab

  3. Click the Default button (or manually slide the bar down to Medium) under Settings. Click OK

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Mozilla/Firefox

  1. Click on the Tools-menu in Mozilla

  2. Click on the Options… item in the menu – a new window open

  3. Click on the Privacy selection in the left part of the window. (See image below)

  4. Expand the Cookies section

  5. Check the Enable cookies and Accept cookies normally checkboxes

  6. Save changes by clicking Ok.

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Opera 7.x

  1. Click on the Tools menu in Opera

  2. Click on the Preferences… item in the menu – a new window open

  3. Click on the Privacy selection near the bottom left of the window. (See image below)

  4. The Enable cookies checkbox must be checked, and Accept all cookies should be selected in the "Normal cookies" drop-down

  5. Save changes by clicking Ok

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Order Policies and Procedures

  • Credit Cards
    {{config path=”general/store_information/name”}} accepts Visa, Master Card, American Express and Discover. When placing your credit card order by mail please be sure to include your card number, expiration date, your name as it appears on the card, your daytime phone number and your credit cards billing address. If you are placing a credit card order by phone please have your card available.
  • PayPal
    {{config path=”general/store_information/name”}} accepts PayPal. As of January 1, 2020, If you are placing an order using PayPal, please keep in mind that if an order has to be canceled, by you for any reason or by us for unavailability of a part, you will not be refunded the discount taken by PayPal as they no longer refund it to us. To mitigate these charges, and even though are website may show a part being available in stock, please call or email us to verify availability of that part before using PayPal or use a credit card for payment which can easily be refunded at no charge to the customer.
  • Money orders, cashiers checks & personal checks
    {{config path=”general/store_information/name”}} places a 15 day hold pending check clearance on all orders paid for by personal check. Paying for your mail-in order by Money Order or Cashiers Check will insure that your order will not be held 15 days.
  • Pricing & Availability
    All prices in this catalog were in effect at the time of printing. The prices in this catalog supercede all prices in any previous {{config path=”general/store_information/name”}} publication. Prices are subject to change without notice. {{config path=”general/store_information/name”}} will however, make every effort not to change prices offered in this catalog. Due to the nature of the products in this catalog, availability could change without notice.
  • Shipment Shortages
    When you receive your order, thoroughly inspect it to insure all the parts shipped to you have been received and are in good condition. If you are missing any items check your invoice to be sure that these items were indeed shipped and are not on back-order status. If a shortage has occurred, contact {{config path=”general/store_information/name”}} immediately to insure prompt replacement. If an item is received but is damaged, see “Damaged Merchandise” below.
  • Damaged Merchandise
    It is important to inspect the condition of your package at the time of delivery with the delivery person still present. If the package appears damaged, open and inspect the contents with the delivery person. If your delivery is damaged make sure your delivery person notes this on his/her delivery sheet. Immediately contact UPS or the trucking company that delivered the merchandise and {{config path=”general/store_information/name”}}. The carrier will also contact {{config path=”general/store_information/name”}} so that the merchandise can be replaced and a claim can be initiated. In the unlikely event that you receive merchandise where the damage was concealed, contact {{config path=”general/store_information/name”}} immediately. We can then arrange for return and replacement of the damaged merchandise and file a claim with the carrier. You must inspect your shipment promptly upon receipt as {{config path=”general/store_information/name”}} will not honor a damage claim after 15 days from the date of shipping.
  • Backorders
    Many items in our giant inventory move quickly. No matter how hard we try to keep them in-stock, sometimes we do run out. {{config path=”general/store_information/name”}} computerized system keeps track of your backordered items and will release those items to you as soon as they are in-stock again without prior notification. We do not charge you for backordered merchandise until we are ready to ship it to you. If you do not wish to receive backorders please tell your sales representative at the time you place your order. Most items are back in-stock in 3-5 days although some items may take up to 30 days to return to stock. Just ask your sales representative when you place your order. If you wish to cancel a pending backorder, call our sales department immediately, backorders canceled after items are shipped are subject to a 20% restocking charge.
  • Sales tax
    Any order shipped outside California is exempt from sales tax. California residents are required to pay the current sales tax rate on all merchandise purchases. California sales tax rates are subject to change. Current tax rate at time of printing is 7.75%.

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